Jetstar Flight Delay Policy: Call +61(1800)718-568 to Avoid Last-Minute Hassles and Request Compensation

Have you ever experienced a Jetstar flight cancellation or delay when travelling? In that case, you can be qualified for Jetstar delayed flight compensation of up to €600. If you'd want additional information about Jetstar's flight delay policy and your rights as a passenger, keep reading the article below. 

To get assistance for your Jetstar delayed flight refund and Jetstar delayed flight policy, please call us at +61(1800)718-568 (OTA). 

Jetstar flight delay policy 

As per Jetstar flight delay policy, if a delay or cancellation occurs within 72 hours of your departure time, or there is a change of three hours or more to your departure time, Jetstar will rebook you a flight that next is free. In addition, you have the right to a refund (details below). 

Depending on the circumstances, you may also be entitled to Jetstar delayed flight compensation under law (including the Australian Consumer Law, the NZ Consumer Guarantees Act, the NZ Civil Aviation Act and the Warsaw or Montreal Conventions) to what we have listed in the tables below. 

To get assistance for your Jetstar delayed flight refund and Jetstar delayed flight policy, please call us at +61-1800-718-568 (OTA) So, let’s know the details about the Jetstar flight delay policy and how to avoid surprise charges.

• Jetstar will assess claims for all costs arising from delays or cancellations on a case-by-case basis, including claims for larger amounts where applicable. 
  
  
• Delays or cancellations under our control include technical reasons, failure of Jetstar's IT system, delay in the delivery of baggage to the carousel due to material reasons, end of cleaning/loading of food on board, staff/employee issues. 
  
  
• According to Jetstar delayed flight policy, delays or cancellations are beyond Jetstar’s control, weather events, air traffic control issues, third party disputes, and security issues. 

Jetstar flight delay compensation 

Whenever you've been delayed on a Jetstar Airways flight, it's worth checking if you're entitled to compensation for your time. As per Jetstar flight delay compensation policy, if Jetstar Airways is responsible for the delay, EU rules state that passengers will owe up to £520 per person for delays of 3 hours or more. When you apply for a flight delay payment, Jetstar Airways will check the arrival of the flight at its final destination. Because for flight delay claims, your arrival time is important, not your departure time. 

But there is one exception: Airlines like Jetstar Airways do not pay compensation if there is an external reason for the delay. This means that delays due to bad weather, airport accidents, or air traffic control strikes are not included in the price. These types of features are called critical features.

Under the jetstar delayed flight compensation policy, you may request a refund, if your flight is delayed due to airline issues.

Jetstar voucher refund 

Vouchers are made in Australian dollars (AUD), Singapore dollars (SGD) or New Zealand dollars (NZD), depending on the currency of the country you live in. If you are in a country that uses a different currency. Used to book on Jetstar.com, Jetstar will send you a voucher equal to the specified AUD currency. 

• Your booking must be made within six months from the date of issue of the Voucher, for travel on the Jetstar flight specified on Jetstar.com, through a Jetstar call centre. or when you redeem the Voucher. 
  
  
• The reservation date and travel date are fully confirmed.
   
• Jetstar will not delay the validity date of the account. Reservations and travel are subject to our ticket prices and conditions of carriage. Minor changes are accepted and may be charged.
   
• If you are entitled to a Jetstar voucher refund or alternative flight under the Australian Consumer Law and Conditions of Carriage, no refunds will be made. Note - Visit Jetstar.com for more information.
  
  
• If the airline cancels your flight due to a delay, you may request for refund under the cancel flight refund policy.
  
  
• You must pay this deposit in one transaction only. Any amount not paid in that transaction will be forfeited. This Jetstar voucher refund is non-transferable.
  
  
• Vouchers can only be redeemed by the person named on the voucher for travel with that person. 
  
  
• This Voucher can only be redeemed up to the value stated on the Voucher for charges, taxes, levies and other charges applicable to Jetstar's online or mobile payment or this  fund must be paid as stated, no fee will be charged if the recipient cannot use it as stated. 
  
  
• The voucher cannot be redeemed for cash or other goods or services. 
  
  
• All travel is subject to availability at the time of booking, payment terms stated at the time of booking and Jetstar's terms of carriage. 

Conclusion 

If your flight is delayed by more than three hours, Jetstar Airlines will reschedule your flight free of charge. To receive a refund from Jetstar Airlines, you should be fully aware of the Jetstar flight delay policy and must contact an airline representative. EU regulation 261/2004 also protects a passenger's rights when a flight is delayed or cancelled. If the airline has not given 14 days  notice, you will be charged up to €600. 

FAQ's